Families Speak

What Families Are Saying

Real reviews from real families and visitors at The Berkeley at Short Pump.

4.8 out of 5 on Google
★★★★★

My mom is receiving great care in the second floor memory care unit. It is small and quiet — the perfect place for her at this stage. Rosalyn and Yolanda did a wonderful job bed bathing her and putting on moisturizer; I thought she came out of a spa. The rest of the staff is equally caring with her during this difficult time.

Maria Lightfoot

★★★★★

As a healthcare provider, I often get a behind-the-scenes look at the facilities I visit. My experience at The Berkeley at Short Pump has been nothing short of positive. The staff genuinely care — I've seen firsthand the warmth and respect they show to residents and to one another. You can see it in the friendly smiles and the positive atmosphere that surrounds both staff and residents.

Robin Southall

★★★★★

The Berkeley at Short Pump is a vibrant community where older adults can make new friends and enjoy limitless adventures led by caring and compassionate team members. The creative activities team serves up a daily menu of fun and exciting engagement opportunities that bring joy to each day.

Rebecca Lipscomb

★★★★★

If you are looking for a great place to bring your loved one, The Berkeley is the place. The staff is wonderful, the food is great, and it has a brand new renovation while keeping the historic feel of the building. The executive director is great.

Nyema Jackson

★★★★★

Warm, clean, home-like environment. The staff are caring and compassionate. Everyone goes above and beyond to make sure the residents are cared for and have what they need.

Ashley Unger

★★★★★

Very beautiful and nice place! This place has nice and wonderful people, and the staff is very nice and does their job the right way!

Kennedy Shelton

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